Emergency Response & Family Assistance - SM4 Safety Articles & Resources


Emergency Response Planning – Integrating a Family Assistance Service Provider

Ask any organization with a solid culture what they would do if faced with an aviation accident, and the answer will often be “take care of the families.” These same…

Posted on December 3, 2015
Airplane flight map

The Missing Component of a World-Class Flight Department

Your business aviation professionals represent a high-caliber, safety-conscious demographic. Your flight department hires only the best pilots, with flight time exceeding regulatory guidelines. You have recurrent training programs with a…

Posted on April 30, 2015
Man with hand on forehead looking distraught

Key Considerations When Building a Family Assistance Team

“This is what you do for a living? Why on earth would you subject yourself to this over and over again?” Those two questions came out of the blue and…

Posted on October 9, 2014
Group of five people intimately talking

Beyond Notification and Family Assistance

Organizations that make it a top priority to take care of people after an accident are to be commended for their commitment to humanitarian response. But there should also be…

Posted on March 4, 2014
Media trucks lined up outside

Emergency Response and Fast-Moving Media

“Reporters thrive on the world’s misfortune. For this reason they often take an indecent pleasure in events that may dismay the rest of humanity.” —Russell Baker As fast as air…

Posted on September 5, 2013
Tiger growling at ducks in a pond

Tigers and Ducks

A U.S. Navy pilot once wrote, “In aviation you very rarely get your head bitten off by a tiger – you usually get nibbled to death by ducks.” What he…

Posted on November 16, 2012
Aircraft radar display

Gaining Situational Awareness in your EOC

You don’t need to look at too many NTSB Probable Cause Reports to see this alarming and reoccurring text, “…loss of Situational Awareness…” as the cause or contributing factor of…

Posted on September 18, 2012
Forest fire

The Wake Up Call

Every once in a while, you get a jolt of reality that puts your preparation status, or lack thereof, in a new light…

Posted on July 10, 2012
Alert screen on EKG

‘Plan-Test-Respond’ Travel Safety Programs Are for Real-Life Events

Understanding the who, what, where, when and why of the resources you have at your fingertips during a medical or security emergency is paramount to any flight operation’s Travel Safety…

Posted on June 1, 2012