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Business man tracking plane on map

The Question Game

There is a gap in our market…we see it and you see it. It’s 3 a.m. A company aircraft carrying the CEO just diverted to an airport 45 miles away…

Posted on April 10, 2017
Air traffic control command center

Emotional Buy-In to Your Emergency Response Program

On an intellectual level, having a comprehensive Emergency Response Program makes sense. That is why I have seen countless Program owners (Aviation Directors, Safety Managers and the like) attempt to…

Posted on November 9, 2016
Emergency preflight checklist

Emergency Response Program: A Holistic Approach

In light of recent corporate aviation accidents and significant world events, I have seen many business aviation operators look solely to an Emergency Response Plan (ERP) as a holistic solution…

Posted on March 7, 2016
Close up of chess board and pieces

Sorry, There’s No App For That

Experiential Learning and Achieving Cerebral Retention Since when did we become an industry of passive learners, perfectly content to sit quietly through another lectern-leaning, talking head presenter? Even if he…

Posted on December 3, 2015

Emergency Response Planning – Integrating a Family Assistance Service Provider

Ask any organization with a solid culture what they would do if faced with an aviation accident, and the answer will often be “take care of the families.” These same…

Posted on December 3, 2015
Airplane flight map

The Missing Component of a World-Class Flight Department

Your business aviation professionals represent a high-caliber, safety-conscious demographic. Your flight department hires only the best pilots, with flight time exceeding regulatory guidelines. You have recurrent training programs with a…

Posted on April 30, 2015
Man with hand on forehead looking distraught

Key Considerations When Building a Family Assistance Team

“This is what you do for a living? Why on earth would you subject yourself to this over and over again?” Those two questions came out of the blue and…

Posted on October 9, 2014
Group of five people intimately talking

Beyond Notification and Family Assistance

Organizations that make it a top priority to take care of people after an accident are to be commended for their commitment to humanitarian response. But there should also be…

Posted on March 4, 2014
Media trucks lined up outside

Emergency Response and Fast-Moving Media

“Reporters thrive on the world’s misfortune. For this reason they often take an indecent pleasure in events that may dismay the rest of humanity.” —Russell Baker As fast as air…

Posted on September 5, 2013