Convergent Performance - SM4 Safety Articles & Resources
The Flip Side of Psychological Safety
From a human factors perspective, we might be evolving towards a partial power situation. In the evolving landscape of workplace dynamics in pursuit of improved safety, the concept of psychological safety has gained significant traction. It’s the bedrock of an organizational culture that fosters open communication, innovation, and growth.
Three-Word Magic
There are many well-known three-word mantras that serve as “human performance shorthand” and can help us handle stressful situations more effectively. One new one we could all probably benefit from in our personal lives is “Relax – Reassess – Re-engage.” When the stuff hits the fan, it gives us somewhere to go mentally, and using it regularly improves the life-saving skill known as mental agility.
What Would Marcus Aurelius Do?
In a recent discussion with an experienced pilot about this, he immediately gave his biggest concern. “It’s not just about pilots or air traffic controllers, everybody is new,” he said. From maintenance personnel to ground support, thousands of new entries into our industry are learning as they go and making simple mistakes along the way. It has always been this way with inexperienced people, but now we have a lot more of them.
A Time for Reflection and a Call to Action
As we prepare to flip the calendar from 2022 to 2023, will we do so with something other than a few new gifts and a list of New Year’s resolutions? How can we best use this moment to make a lasting and positive change in our personal lives and organizations?
What Does Modern Airmanship Mean to You?
The 9 Principles of Automation Airmanship, learned and applied and elaborated on over time with experience and insights gained from personal curiosity, research and training can form a resilient pattern of flight deck discipline that can fundamentally change how an individual pilot interacts with their aircraft and crew in the 21st Century.
Riptide: Psychological Safety in a Cancel-Culture World
There is a dangerous riptide taking place between what is acceptable in our society and what is necessary in our workplace. As everything turns into an “us vs. them” war of opinions, the ability to respectfully listen to others is rapidly becoming a lost art. Aviation must, once again, demonstrate its leadership in constructive communication.
2022: The Year of the Aviation Mechanic
As we ring in the New Year, many of us like to think big. How can we have the most impact in the new year? How can we recruit and provide the best people with the best tools, training and motivation to excel? How can we find the resources to accomplish all of our grand ideas floating like sugarplums though our holiday-spirited minds?
Strong Up the Middle
A few months ago, I was given a once-in-a-lifetime opportunity to spend two days on board a United States aircraft carrier—the USS Abraham Lincoln—while she was at sea conducting flight operations. It was an immersion experience that will forever change the way I look at work and life. No kidding.
When Systems Fail: Overcoming Systemic Comfort Zones and the Rebirth of Self-Reliance
In the last week, I found myself smack dab in the middle of the plunging polar vortex that took power, heat, water and the ability to travel away from millions of people in Texas (including my family). This has become the focal point of a national debate about electrical grid reliability across the nation.
