Within the context of aviation safety, response is not merely related to emergency response. The way you and your team respond to hazards, procedural deviations and mishaps is at the heart of your safety culture.
Do you live in a culture of blame? Do you avoid the hard choices because they are hard? Your approach to safety must be flexible because the real world is a formidable opponent. Just when you think you have it all figured out, something will happen to remind you that you might not have all the answers. Pay attention to the details, but also keep a focus on the big picture.
Every response is viewed in a spotlight. How we respond will be seen not only by co-workers and customers, but also potentially by people outside the organization. Response is often a public performance. And that can be a good thing, because it reinforces your company’s brand as one committed to safety and integrity.
SM4 offers many insightful articles on the topic of safety incident response in the Resources section here on the website. Check it out today!
